Course Details

Name: Creating a Supportive Work Environment 

Number: 034129 

Prerequisites: None  

Audience: Leaders and members of teams and work groups 

Objectives: Upon successful completion students will be able to:
  • accomplish mutual tasks and goals with others more effectively
  • create and maintain a supportive team environment
  • help the organization accomplish its goals and objectives
  • increase morale and teamwork by accepting and valuing differences

Content: Topics include:
  • making the difference
  • interaction skills
  • keys to effective communication
  • feedback: what and why
  • Key Principles skill building
  • Interaction Guidelines
  • supporting, coaching, guiding, encouraging
  • devaluing differences
  • styles, abilities and motivations
  • valuing others

Activities: Lecture, group discussion, individual and group exercises, video examples, case studies  

Class Size: Up to 18 attendees 

Duration: 2 days 

Assessment: Complete practical case studies and individual and class exercises  



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