Course Details

Name: SL-100 Meridian Mail GP Administration 

Number: 086249 

Prerequisites: None  

Audience: Customer and distributor administrators, installation and maintenance technicians 

Objectives: Upon successful completion students will be able to:
  • describe Meridian Mail GP hardware configuration and software options
  • use Meridian Mail GP voice messaging features and commands
  • locate and follow procedures in the Meridian Mail GP Nortel Publications (NTPs)
  • plan, configure and maintain the Meridian Mail GP database
  • identify and maintain security of the Meridian Mail GP system
  • plan, configure and manage Voice Menus
  • identify the provisioning required on the SL-100 database to support Meridian Mail GP systems
  • administer and operate outcalling features
  • interpret system event and error reports
  • perform basic maintenance and troubleshooting functions
  • generate and interpret statistical reports

Content: Topics include:
  • Meridian Mail GP components and features
  • administering the database
  • plan and configure
  • Meridian Mail GP software maintenance

Activities: Lecture, group exercises, database entry practice  

Class Size: Up to 6 attendees 

Duration: 5 days 



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