Course Details

Name: SL-100 Service Order 

Number: 096707 

Prerequisites: None  

Audience: Personnel required to input telephone service orders for the US military 

Objectives: Upon successful completion students will be able to:
  • identify Autovon equipment and electronic documentation
  • identify customer group and network class of service functions
  • use the SERVORD utility
  • identify features

Content: Topics include:
  • Nortel documentation
  • SERVORD utility
  • feature package implementation

Activities: Lecture, work projects  

Class Size: Up to 8 attendees 

Duration: 2 days 



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