Course Details

Name: CallPilot Maintenance 

Number: 500326 

Prerequisites: Previous PABX or telephony experience.  

Audience: Technicians, Administrators and System Engineers required to maintain CallPilot Voicemail Systems. Note this course is specifically directed at those required to take #500327 CallPilot Administration and Applications but have not attended the #500321 Call Pilot Installation and Maintenance course. 

Objectives: Upon successful completion students will be able to:
  • Configure the CS1000 for CallPilot access.
  • Understand the CallPilot hardware.
  • Set up the CallPilot Server.
  • Administer a client PC for CallPilot access.
  • Monitor server status, alarms, disk space and channels.
  • Backup and restore the CallPilot database.

Content: Topics include:
  • CS1000 Switch Configuration for CallPilot access
  • CallPilot Server hardware overview
  • CallPilot maintenance
  • Database backup and restoration

Activities: Lecture, hands-on labs.  

Class Size: Up to 8 attendees 

Duration: 1 day 

Assessment: Hands-on labs and quiz at the end of the class will assess student performance.  

Note: This course an add-on for taking #500327 Call Pilot Administration and Applications who do not have experience with Call Pilot. The fundamentals of setting up Call Pilot in conjunction with the CS1000 are not taught in #500327.  



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