Course Details

Name: CallPilot System Applications  

Number: 500328 

Prerequisites: CallPilot System Administration - #500327; experience with Meridian 1 or Communication Server 1000 PABX  

Audience: Customer and distributor administrators, telco trainers, installation and repair technicians 

Objectives: Upon successful completion students will be able to:
  • access Application Builder
  • configure a Service Directory Number and Session Profile
  • plan and create applications
  • maintain applications
  • access and use online help

Content: Topics include:
  • planning the application
  • creating, testing and maintaining applications using the Application Builder interface
  • trouble shooting Application Builder
  • voice and fax items
  • reusing applications
  • printing applications

Activities: Lecture, group exercises, database configuration  

Class Size: Up to 6 attendees 

Duration: 3 days 

Assessment: Complete work projects as assigned. A comprehensive test based on the materials will be administered on the final day.  

Note: Note: Call Pilot 5.0 is in use in this course.  

   

 

         
         
         
         
         
         
             
 
 
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