Course Details

Name: CallPilot 5.0 Upgrade Overview 

Number: 500331 

Prerequisites: CallPilot Administration and Applications release 4.0 or previous.  

Audience: Technicians and administrators having a working knowledge with Call Pilot releases prior to version 5.0. 

Objectives: Upon successful completion students will be able to:
  • Understand the new Call Pilot hardware platforms
  • Understand upgrade options
  • Understand administrative enhancements and features

Content: Topics include:
  • Voice Forms
  • Telephone Remote Service Activation
  • Shared Telephone Messaging System
  • Shared Distribution List enhancements
  • Block user from receiving composed messages
  • Dual language prompting for Express Messaging and Logon services.
  • Unified Messaging enhancements
  • Backup enhancements

Activities: Lecture, hands-on examination of the release.  

Class Size: Up to 8 attendees 

Duration: 1 day 

Note: This is an overview course for those technicians already familiar with previous Call Pilot releases  



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